FAQ


What method of payment do you accept?

We accept a number of major credit cards including American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, PayPal, and Visa

 

How long will my order take to arrive?

Most items are manufactured to order, therefore they will arrive within 7-25 Business Days

 

7-20 business days: United States, New Zealand, Great Britain, France

7-25 business days: Canada, Australia, Ireland, Spain, Germany, Netherlands, Sweden, Denmark, Austria, Finland

20-45 business day: Mexico, Cyprus & Malta

 

*Shipping timelines are inclusive of processing. Once your order has shipped you will be notified by email and provided with tracking information

 

Will I receive tracking information for my order?

Once your order has shipped you will be notified by email and provided with tracking information. Note this can take anywhere from 5-10 business days post order.

 

Why are there no updates on my orders tracking?


The time between the initial package scan and its arrival in the country of delivery is the lengthiest amount of time. Once it arrives in the country of delivery an estimated delivery date generally updates within a few business days.

   

Why is my order cost different than my bank charge?


As our prices are listed in USD (as indicated at checkout) you may notice a different charge on your bank statement than on the receipt of your order, this is due to the conversion rate processed by your bank.